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BDO FIRM'S ACCESSIBILITY ARRANGEMENTS

 

 

BDO makes the utmost efforts and expends considerable resources to provide all our clients with equal, respectful, accessible and professional service. Pursuant to the Equal Rights for People with Disabilities Law, 5758-1998 and the regulations promulgated thereunder, considerable efforts and resources are expended to make the required accessibility adaptations so that a person with a disability can receive the services provided to all clients independently and equally.

 

 

 

Building accessibility arrangements

 

The following are the current accessibility arrangements at the branches:

 

Branch

Address

Accessibility status

Disability parking spots

Accessible restrooms

Orientation signage

Tel Aviv

48 Menachem Begin

Accessible

Present

Present

Present

Bnei Brak

168 Jabotinsky

Accessible

Present

Present

Present

Petah Tikva

7 Motta Gur

Accessible

Present

Present

Present

Jerusalem

62 Kanfei Nesharim, Givat Shaul

Accessible

Present

Present

Present

Modi'in Illit

2 Yehezkel Boulevard

In progress

Present

In progress

In progress

Haifa

2 Pal-Yam Boulevard

Accessible

Present

Present

Present

Kiryat Shmona

Southern Industrial Zone

Partial /

in progress

Partial /

in progress

Partial /

in progress

Partial /

in progress

Omer

11 Omarim Street

Accessible

Present

Present

Present

Eilat

12 HaMelakha St., Industrial Zone

Accessible

Present

In progress

Present

Nazareth Illit

8 Oranim

Accessible

In progress

Present

In progress

 

 

 

 

Accessible customer service

 

  • Employee training sessions for accessible service – Training sessions are being held to provide an acquaintance with the subject of accessibility, raise awareness among the employees and give practical tools for the provision of accessible service.

 

Accessible telephone call center – The voice response has been made accessible so that the information is now provided in clear terms and without background music.

 

  • Contact methods:
    • Email – [email protected]
    • Fax – 03-6394320
    • Applying by mail: 48 Menachem Begin Road, Tel Aviv 6618001

 

Accessibility of the website

 

An accessible website is a website allowing people with disabilities and the elderly to browse the site as efficiently and enjoyably as all other users. Approximately 20 to 25 percent of the population have difficulties using the internet and could benefit from more accessible online content, according to a study conducted in 2003 by Microsoft.

 

BDO believes in, and acts to promote, equal opportunities on cyberspace for people with various disabilities and for people who use assistive technology when using a computer.

 

 

Information about the website's accessibility

 

  • This website is compliant with the requirements of the Equal Rights for People with Disabilities (Accessibility Adaptations of a Service) Regulations, 5773-2013.
  • The accessibility adaptations were made pursuant to the recommendations of the Israeli standard (IS 5568) for Accessibility of Online Content at AA level and the international WCAG2.0 document.
  • The tests were reviewed for the highest compatibility with the Firefox browser.
  • The website provides a semantic structure for assistive technologies and support of the customary pattern of use for operating using a keyboard's arrow, Enter and Esc keys for exiting menus and windows.
  • Adjusted for viewing on the common browsers and for use on the mobile phone.
  • To enjoy an optimal browsing experience using a screen reader software, we recommend using the most current NVDA software.

 

 

Contact methods for making requests and suggestions for accessibility improvements

 

It should be noted that we are pursuing our efforts to improve the company's accessibility as part of our commitment to providing the entire population, including people with disabilities, with the most accessible service.

 

If you experience any problem or malfunction on the subject of accessibility, we will be happy to learn of it and will make every effort to find a suitable solution for you and to treat the malfunction as soon as possible.


Information of BDO's Accessibility Coordinator:

 

 

Statement last updated on: August 27, 2020.