privacy notice
BDO Israel Privacy Policy
This privacy policy concerns personal information collected and processed by Ziv Haft, Certified Public Accountants (Registered Partnership), and Ziv Haft Consulting and Management Ltd., the address of which is Menachem Begin Road 144, Tel Aviv, including the companies under their ownership and control (hereinafter, jointly: “BDO Israel,” “we,” “us,” “our,” and the “Company/Firm”).
The policy is intended to inform you of the privacy principles of BDO Israel and explain the purposes for which the information is collected, the parties to whom we may transfer the information, the purposes of such transfer, and how you can contact us to exercise your rights in this matter.
In general, you are under no legal obligation to provide the information, and the information shall be provided according to your wishes and with your consent; however, in the event that you refrain from providing us with information that we are obligated to require or that we need, we may be unable to provide you with a specific service, or with any service. If you do not provide voluntary information, the level of service that you receive may be impaired.
We may supply an additional policy or specific information regarding your privacy as part of various products or services. Such additional policy or specific information are in addition to the information found in this privacy policy, and in the event of any conflict the specific provisions shall prevail.
This privacy notice is a material part of the Terms of Use of the BDO Israel website, and of the letters of engagement, price offers, and/or any contracts with the customers and service providers of BDO Israel. Any terms not explicitly defined in this privacy notice shall have the meanings assigned thereto in the Terms of Use.
BDO Israel is part of an international network of independent accounting, taxation, and consulting firms (“BDO Network Members”), which provide professional services under the name BDO (“BDO”).
The websites of the BDO Network Members, to which links may appear on the websites of BDO Israel, are under the responsibility of the relevant BDO Network Members that administer such websites, and are not the responsibility of BDO Israel. We ask that users read the privacy policies of such websites prior to submitting any data.
This privacy policy will be updated from time to time, according to considerations and needs or changes in the law or regulation that apply to us.
The privacy policy is phrased [in Hebrew] in grammatically masculine terms, for convenience only, and refers to both women and men. Headings and subheadings are provided solely for convenience, and shall not be used in any manner for the interpretation of the privacy policy or any of the provisions thereof.
1. Main personal information we collect
BDO Israel collects personal information as part of its activity, and, sometimes, under the provisions of the law. Information can be collected directly from customers, potential customers, and prospects, or indirectly from third parties, public databases, and government databases, subject to the provisions of the law, and may include the following data:
1.1. General and identifying information – including your full name, address, telephone number, and email address.
2.2. Economic information – such as information about payments, credit-card details, details of a transaction executed, payments into pension funds and other funds, and bank-account details.
3.3. Information about the services provided to you, and, among other matters, information about your inquiries to the Company, including any information concerning products or services you purchased from us, and information about the history of your engagements with the Company.
4.4. Information about data subjects on your behalf, where such information is required in order to deliver the services we provide to you. To clarify, if you provide us with such information, you must inform the data subjects on your behalf accordingly and obtain their consent, in accordance with the privacy protection laws.
5.5. Call recordings and chat transcripts, including information collected from records of telephone calls and chats with representatives of the Company and with customer service.
6.6. Mail and communications, including your preferences regarding direct mail, advertisements, sales promotions, complaints, and the customer experience.
7.7.Information collected from the device you use to contact the Company online, including a mobile telephone number, type of device, operating system, browser, IMEI or other serial number, MAC address, IP address, location data, domain name and service access point, connection times, and other digital identifiers.
2. Purposes and use of the information
2.1. Communication and delivery of services.
2.2. Management of business activity; provision of professional services in accounting, auditing, taxation, and consulting.
2.3. Development and improvement of service, handling inquiries, and analyzing and improving the customer experience.
2.4. Analysis of usage patterns, monitoring performance, and optimizing internal processes, with the aim of improving the quality of the professional services and the overall experience we offer.
2.5. Activity with third parties, including suppliers of the Company who assist with the provision of the services and attainment of the Company’s goals.
2.6. Marketing and advertising, including segmented personalized advertising and direct mailing on the various platforms of the Company and on websites unrelated to the Company, of services and products of the Company and of entities with which the Company has commercial collaborations.
2.7. Research and measurement, such as market segmentation, activity measurement, planning marketing campaigns, promoting products or services, customer surveys and satisfaction surveys, and business risk management.
2.8. Specification of information; use of advanced analysis and decision-making tools; developing new services; improving existing services and adapting them to customers’ needs and preferences, including research and trend testing, including based on artificial intelligence.
2.9. Payment processing when you purchase a service and/or product, and/or when a refund is due to you.
2.10. Regulatory actions, including cooperation with and transfer of information to regulatory agencies and various authorities, compliance with court orders, and administration of legal disputes.
2.11. Discovery and prevention of fraud, including investigations or examinations concerning prohibited uses and breaches of the law.
2.12. Buying, selling, and transferring the Company’s business, in full or in part.
2.13. Legitimate business interests and legal rights of the Company, and the protection thereof.
2.14. Compliance with legal obligations.
2.14. Compliance with legal obligations.
3. Transfer of information to third parties and the purposes of such transfer
We may share the personal information with third parties, in or outside Israel (including in countries where privacy protection laws may grant a lower level of protection than has been established in Israeli law, such as the United States), and, among others, with the third parties listed below, according to the purposes stated above and below:
3.1. In the event that the transfer of your details to suppliers is necessary in order to complete your request or inquiry, or to carry out an obligation of the Company within its agreement with you.
3.2 According to your demand and/or consent, and/or to provide you with a service you requested and/or for which you registered, and to the party you authorized for that purpose.
3.3 When the transfer of the information is requested in order to adhere to a contract or agreement with an entity in a business collaboration with the Company, including within the same group of companies.
3.4 With providers of information research and measurement services, which enable us to develop our products and services and to measure marketing effectiveness.
3.5 The Company may share the personal information with third parties that provide a service, including service providers in the area of the operation of the Company's information-technology and information-security systems, routine operation of the services, clearing suppliers in credit cards and means of payment, advertising and direct mailing, social media, and online platforms.
3.6. Due to peer review through the Peer Review Institute or similar entities overseas to which the Company is subject in its capacity as an auditor.
3.7. Due to a judicial order or the demand of an agency authorized by law instructing the Company to deliver the information to third parties, and/or for the prevention of a crime. In cases of a dispute, allegation, claim, demand, and/or legal proceedings conducted between you and/or anyone acting on your behalf and the Company and/or anyone acting on its behalf.
3.8. With legal advisors, appraisers, accountants, insurers, auditors, financial entities, and service providers on our behalf or on your behalf.
3.9. With various relevant regulators; when there is a legal provision ordering or permitting the transfer of the information; according to the instructions of a government agency, regulatory agency, or any other authorized agency, including, among others, enforcement agencies such as the Israel Police or the courts.
3.10. Subject to the provisions of the law, we shall be permitted to transfer information in the course of the sale of our business, or the transfer of rights therein (in full or in part), including in negotiations regarding such sale, and in the course of restructuring, a merger, joint ventures, and other transactions pertaining to our business. The recipient of the information shall be subject to the limits on the use of the information under the law.
3.11. The foregoing shall not prejudice the Company’s right to transfer to third parties anonymous and/or impersonal information, and/or information collected on a cumulative and anonymous basis that cannot be used to identify a person directly or through reasonable means, including data anonymization of personal information (if any) for research and statistics purposes, all for the purposes listed above.
4. Your rights to the information
Pursuant to the provisions of the Privacy Protection Law, it is your right to request perusal of the personal information about you in the Company’s databases. You can contact the Company to request to peruse the information by email at privacy@bdo.co.il. If the information about you is incorrect, you can request a correction through the aforesaid email address.
5. Use of cookies and other tools to collect information
When you browse the Company’s website and use its other online services (jointly: the “Website”), information about you is collected (even without identification as a customer of the Company) through the use of cookie files, pixel tags, browser analysis tools, server logs, and web beacons, also referred to as “internet tags” or “pixel tags,” for the routine sound operation of the Website, for marketing purposes, and for the measurement, monitoring, and analysis of your activity on the Website, including to collect and specify statistical data regarding the use of the Website, to verify your details, to adjust the services to your preferences, to adapt and target advertisements and marketing content, to cross-reference and/or share all such data in relation to the usage of other visitors to the Website, to facilitate your use of the Website, and for information-security purposes.
A “cookie” is a text file (or line of code) transferred to your device by an internet server, and created while you access a website, if permitted under your device settings. This file does not constitute computer software and does not have the ability to read the information found in it, or to execute any activity therein. Cookies automatically collect relevant information, such as the length of time you spend on the Website/page, dates and times of your visits to the Website, the way you browse, and the actions carried out on the Website, including the use of your IP address, internet provider details, location and details of the device or computer used to access the service, connection and usage times, and other details indicating the way the relevant service is used, including information about registration for other services through the Website and/or the end device and the use thereof through the device and/or computer in the user’s possession, and other digital identifiers.
The purpose of the use of the cookies is, among other things, to enable the Company’s servers to identify you quickly and efficiently when you use the Website repeatedly and when you visit other websites, allowing a better and more personalized service experience, and to help us detect fraud, in certain cases.
Please note that the statements in this document regarding cookie files and other technological means are presented as an example and are based on the information available regarding these technologies at the time, and shall also apply to new technologies with similar purpose, as they may be from time to time, with the required changes.
Some of the cookies expire when you exit the Website, while others may be retained on your device. You can prevent the creation of cookies by changing your browser settings or the settings of the device you use to access the Website, but eliminating certain cookies may cause you to be unable to use some of the services and features of the Website. Information received in the course of the use of cookies and during your activities in the digital properties is in addition to the information regarding the devices you use and the actions you perform.
The Company also uses collection technologies by third parties, advertising platforms, and social-media networks, such as Google, Facebook, and LinkedIn; statistics services such as Google Analytics; and targeted advertising on advertisement platforms such as Google and Meta. The various platforms and social-media networks may build a profile of “similar audiences” (by using the personal information they hold about you, plus the personal information provided by the Company) regarding the type of audience the Company is interested in targeting for advertising when browsing the internet and/or using social media. These advertising platforms may also use collection means such as cookies to collect information from the Website, for the purposes of their measurements and targeted advertising, and such usage is subject to and in accordance with their privacy policies, or other documents of such platforms that may apply to you, for example because you opened an account with them. If you do not wish information about you to be collected using these tools, you are required to opt out actively.
Additional information regarding third-party use can be seen, for example, at the following addresses:
https://www.google.com/policies/privacy;
www.facebook.com/policies/cookies.
If you prefer to block cookies and opt out of the use of similar tools, or regularly delete cookies accumulated on your device, you can do so manually through the settings on your browser/devices, and use the add-on offered on the Website, which allows you to edit and change your consent and preferences.
A “cookie” is a text file (or line of code) transferred to your device by an internet server, and created while you access a website, if permitted under your device settings. This file does not constitute computer software and does not have the ability to read the information found in it, or to execute any activity therein. Cookies automatically collect relevant information, such as the length of time you spend on the Website/page, dates and times of your visits to the Website, the way you browse, and the actions carried out on the Website, including the use of your IP address, internet provider details, location and details of the device or computer used to access the service, connection and usage times, and other details indicating the way the relevant service is used, including information about registration for other services through the Website and/or the end device and the use thereof through the device and/or computer in the user’s possession, and other digital identifiers.
The purpose of the use of the cookies is, among other things, to enable the Company’s servers to identify you quickly and efficiently when you use the Website repeatedly and when you visit other websites, allowing a better and more personalized service experience, and to help us detect fraud, in certain cases.
Please note that the statements in this document regarding cookie files and other technological means are presented as an example and are based on the information available regarding these technologies at the time, and shall also apply to new technologies with similar purpose, as they may be from time to time, with the required changes.
Some of the cookies expire when you exit the Website, while others may be retained on your device. You can prevent the creation of cookies by changing your browser settings or the settings of the device you use to access the Website, but eliminating certain cookies may cause you to be unable to use some of the services and features of the Website. Information received in the course of the use of cookies and during your activities in the digital properties is in addition to the information regarding the devices you use and the actions you perform.
The Company also uses collection technologies by third parties, advertising platforms, and social-media networks, such as Google, Facebook, and LinkedIn; statistics services such as Google Analytics; and targeted advertising on advertisement platforms such as Google and Meta. The various platforms and social-media networks may build a profile of “similar audiences” (by using the personal information they hold about you, plus the personal information provided by the Company) regarding the type of audience the Company is interested in targeting for advertising when browsing the internet and/or using social media. These advertising platforms may also use collection means such as cookies to collect information from the Website, for the purposes of their measurements and targeted advertising, and such usage is subject to and in accordance with their privacy policies, or other documents of such platforms that may apply to you, for example because you opened an account with them. If you do not wish information about you to be collected using these tools, you are required to opt out actively.
Additional information regarding third-party use can be seen, for example, at the following addresses:
https://www.google.com/policies/privacy;
www.facebook.com/policies/cookies.
If you prefer to block cookies and opt out of the use of similar tools, or regularly delete cookies accumulated on your device, you can do so manually through the settings on your browser/devices, and use the add-on offered on the Website, which allows you to edit and change your consent and preferences.
7. Advertisements
We may send you advertisements, via email, text message, and other instant-messaging platforms, after receiving specific permission, which may be granted by you at various opportunities on the various platforms of the Company, or after you purchase a service of the Company.
If you do not wish to receive marketing messages of the aforesaid type, you can notify us at any time of your refusal to receive the messages, or revoke your consent, by contacting us through the Company’s Website, at www.bdo.co.il, or in the way that the message was sent to you, and remove yourself from the distribution list.
The Company can send you messages required or permitted by law even without your consent.
If you do not wish to receive marketing messages of the aforesaid type, you can notify us at any time of your refusal to receive the messages, or revoke your consent, by contacting us through the Company’s Website, at www.bdo.co.il, or in the way that the message was sent to you, and remove yourself from the distribution list.
The Company can send you messages required or permitted by law even without your consent.
7. Direct mailing
The information in the Company’s possession will be used for the purpose of sending direct-mailing messages (building a marketing profile to customize advertisements and other personalized messages).
You can ask to stop receiving the mail by following the instructions in a message that has been sent, and you can notify us at any time by contacting us through the Company’s Website, at www.bdo.co.il, to remove yourself from the distribution list.
You can ask to stop receiving the mail by following the instructions in a message that has been sent, and you can notify us at any time by contacting us through the Company’s Website, at www.bdo.co.il, to remove yourself from the distribution list.
8. How to contact us
For any questions about the Company's privacy policy, please contact us by email, at privacy@bdo.co.il.
9. Policy update
Date of privacy policy update: August 2026